PRIVACY POLICY

Rivers TV App

Last updated: 1 December 2025

Rivers TV (“we,” “our,” or “us”) operates the Rivers TV mobile application (“App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App. By accessing or using the App, you agree to the practices described in this Privacy Policy.

If you do not agree with the terms, please do not use the App.

1. INFORMATION WE COLLECT

We collect the following types of information:

1.1 Information You Provide Directly

When you use the App, you may provide personal and non-personal information, including:

  • Videos and media files you upload

  • Name, email, phone number, or other contact information (if you create an account or submit content)

  • Profile information (optional)

  • Messages or communications sent through the App

  • Information submitted for casting calls, contests, or contributor opportunities

1.2 Automatically Collected Information

When you use the App, we automatically collect:

  • Device information: device model, operating system, unique identifiers

  • Usage data: how you use the App, features accessed, time spent

  • Log data: IP address, browser information, crash logs

  • Cookies and similar technologies (where applicable)

1.3 Location Information (Optional)

With your permission, we may collect approximate or precise location data, for example when:

  • Tagging content with a location

  • Sharing local stories or news

  • Participating in location-based challenges

You may disable location access in your device settings at any time.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Operate and improve the App and user experience

  • Review, moderate, and select videos submitted for potential TV broadcast or digital use

  • Communicate with you about your submissions, updates, and opportunities

  • Protect platform safety, detect misuse, fraud, or harmful content

  • Comply with legal obligations

  • Provide analytics and monitoring to improve performance

  • Send notifications or announcements (you may opt out)

We never sell your personal data.

3. HOW YOUR CONTENT MAY BE USED

By uploading videos or media content, you understand and agree that:

  • Your content may be reviewed by Rivers TV editors and producers

  • Your content may be broadcast on Rivers TV, published on digital platforms, or used in promotional material

  • We may edit, adapt, or format your content for TV or online

  • We may store your submitted content securely for editorial purposes

Use of content is governed by additional contributor terms, where applicable.

4. SHARING OF INFORMATION

We may share your information with:

4.1 Service Providers

Trusted third-party vendors who help us:

  • Host and operate the App

  • Process analytics

  • Improve performance

  • Provide security services

4.2 Legal & Compliance

We may share information if required by:

  • Law or legal process

  • Government or regulatory authorities

  • To protect our users, our property, or the integrity of the App

4.3 TV Partners and Editorial Teams

If your content is selected, necessary information may be shared with:

  • Editors

  • Producers

  • Broadcasting partners

We do not share your information for advertising sale purposes.

5. DATA STORAGE & SECURITY

We use industry-standard technical and organizational measures to protect your data from loss, misuse, unauthorized access, and disclosure.

However, no method of transmission or storage is 100% secure. By using the App, you acknowledge this risk.

6. INTERNATIONAL DATA TRANSFERS

Your information may be processed in countries where our servers, partners, or editorial teams operate. We ensure appropriate safeguards consistent with GDPR and international standards.

7. YOUR RIGHTS

Depending on your region, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent (e.g., for location or notifications)

  • Request a copy of your data (data portability)

  • Object to certain types of processing

To exercise your rights, contact us at:
📧 info@riverstelevision.com

8. CHILDREN’S PRIVACY

The App is not intended for children under 13 (or the applicable age of digital consent in your region).
We do not knowingly collect data from children without verified parental consent.

If you believe a child has submitted data, contact us and we will delete it.

9. RETENTION OF INFORMATION

We keep your information only as long as necessary to:

  • Provide the App services

  • Fulfill legal and broadcasting obligations

  • Resolve disputes

Uploaded content may be retained longer for editorial or archival purposes.

10. THIRD-PARTY LINKS

The App may contain links to third-party sites. We are not responsible for their privacy practices.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
The updated version will be posted in the App and will include a revised “Last Updated” date.

12. CONTACT US

For questions, concerns, or data requests, please contact:

📧 info@riverstelevision.com
📍 Accra, Ghana